Utilities


Altus Power

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Billing Cycles & Delinquent Dates


The City is divided into four billing zones:
  • Billing Zone 1 - Bills will be mailed on the15th of each month.
  • Billing Zone 2 - Bills will be mailed on the 23rd of each month.
  • Billing Zone 3 and 4 - Bills will be mailed on the last day of each month.
In these zones, the City utility bills are considered delinquent after:
  • Billing Zone 1 - The 3rd of following month mailed.
  • Billing Zone 2 - The 10th of the following month mailed.
  • Billing Zone 3 and 4 - The 15th of the following month mailed.
After such dates a 10% penalty will be assessed. A $30 cut-off fee will be added to the bill and services are subject to disconnect after these dates. Notify the office if you will be out of town during the time your bill is due. For further information, call 580-481-2295.

Sanitation


Garbage collection is billed on all electric accounts. There are large trash containers furnished by the City in which to place your garbage. Flatbed service is offered once every 60 days for furniture, appliances, and bathroom fixtures. The sanitation Department can be reached by calling 580-481-2251 during the hours of 8 a.m. to 5 p.m., Monday through Friday.

Deposits


Utility deposits are required on all water and electrical accounts and will be applied to final bill only. The residential utility deposit is $200, and the water-only deposit is $50 (Effective June 24, 2004). Commercial deposit is 1.5 times the average monthly bill, minimum $150.

Service Charges

Type of Service
Amount of Charge
New Charges (Listed on bill as SV)
$30
Anything done after 5 p.m., on the weekend, or on a legal holiday
$30
Transfer Charge
$30
Customer-requested connect or disconnect during business hours
$20
Involuntary Disconnect
$30